Terms & Conditions

Welcome to RIVERBEND, a premium brand offering handcrafted leather shoes, proudly manufactured under the parent company FINE LEATHERS IMPEX. These Terms and Conditions govern your access to and use of our website and our products. By purchasing or browsing on our website, you agree to abide by the following terms:

Company Information

• Brand: RIVERBEND specializes in high-quality, handcrafted leather shoes that blend timeless design with artisanal craftsmanship.
• Parent Company: FINE LEATHER IMPEX, our parent company, operates in the manufacturing sector and provides B2B services in branded footwear production. Our commitment to quality and design is rooted in FINE LEATHER IMPEX’s dedication to excellence in craftsmanship.

Eligibility and Agreement

By using this website or purchasing our products, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a guardian.
You agree to use the website in a manner consistent with all applicable laws and regulations in your country or jurisdiction.
RIVERBEND reserves the right to refuse service to anyone, in any geographic region, at its sole discretion.

Product Information

While we strive for accuracy in our product descriptions, slight variations in color, texture, and design may occur due to the handmade nature of our products.
RIVERBEND reserves the right to modify product prices, specifications, and availability without prior notice.
Certain products may have geographic restrictions based on shipping capabilities or local regulations.

Orders and Payments

• Order Acceptance: We reserve the right to accept or reject any order. Upon order placement, you will receive an acknowledgment email, which does not constitute acceptance of your order.
• Payment: Payment must be made in full before dispatching any products. We accept various payment methods available at checkout.
• RIVERBEND may limit or cancel orders if we believe the transaction violates these Terms or involves restricted geographic regions.

Shipping and Delivery

Shipping details are outlined in our Shipping and Delivery Policy, available separately. Please review it for more information on processing times, delivery schedules, and related charges.

Returns and Exchanges

For information on returns, exchanges, and reverse pickup services, please refer to our Returns and Exchanges Policy.

Intellectual Property

All materials on this website, including but not limited to text, images, and product designs, are the intellectual property of RIVERBEND or FINE LEATHER IMPEX and may not be used without permission.
You may not reproduce, distribute, or use any content from our website for commercial purposes without prior written consent.

Limitation of Liability

RIVERBEND, its affiliates, and FINE LEATHER IMPEX are not liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased from it.
We strive to ensure the website operates smoothly; however, we are not responsible for any interruptions, errors, or delays caused by unforeseen technical issues.
This limitation applies to users worldwide, regardless of their location.

Prohibited Uses

You may not use the website or its content for:

• Any unlawful purpose or activity;
• Uploading or transmitting viruses, malware, or harmful code;
• Spamming, phishing, or other deceptive practices;
• Infringing the intellectual property or rights of others;
• Harassment, discrimination, or offensive conduct toward any individual or group;
• Collecting or tracking personal information of others without consent;
• Circumventing security features of the website or other systems.

RIVERBEND reserves the right to terminate access or accounts that violate these Terms.

Third-Party Services

The website may use third-party services, including payment gateways, analytics, and shipping providers. RIVERBEND is not responsible for any actions, errors, or omissions of these third-party services.

Errors and Inaccuracies

While we strive for accuracy, RIVERBEND is not responsible for any errors, inaccuracies, or omissions in product descriptions, pricing, promotions, or website content. We reserve the right to correct errors and, if necessary, cancel orders placed with incorrect information.

International Users and Governing Law

• These Terms and Conditions apply to all users worldwide. By using this website, you acknowledge and agree that Indian law governs all transactions and disputes, regardless of your location.
• Users are responsible for complying with any local laws regarding online purchases, import/export regulations, and taxes.

Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site signifies your acceptance of the updated terms.

For additional information, please contact our Customer Support at customercare@riverbendshoes.com. Thank you for choosing RIVERBEND, where quality and craftsmanship are our passion, carried forth by our parent company, FINE LEATHER IMPEX.